Terms

Last updated 30 September 2026

Nothing is on sale yet. Doorman is in a private pilot, and these terms say what that means today and how the paid parts will work at launch.

The private pilot

• It is pilot software. Doorman is offered by invitation to a small number of Android phones. It may change, break, or be withdrawn, and features described on this site may change before launch.
• There is no charge. Nothing is sold during the pilot and no purchase is offered in the app.
• It is invite only. We add people by hand, and we can end a pilot place, with notice where we can give it.
• Telling callers. The Live Line tells every caller that they have reached Doorman, and gives a recording notice before asking them to leave a message. In live-listening mode, capture begins briefly before that notice so it is part of what you can hear. Whether you also need to tell the people who call you that a service may answer for you depends on where you and they are. You are responsible for using the Live Line lawfully where you live.
• Callers' words. Doorman uses a caller's words to deliver the service to you. We do not train our own models on them, sell them, build a voiceprint, or identify anyone by voice. Our telephone and speech providers have separate processing terms explained in the Privacy Policy.
• Messages you keep. A message whose audio you keep is saved on your phone, and Doorman deletes the playable provider recording once your phone confirms it has it (or, if your phone never collects it, when your retention period ends). Provider backups and service data may have separate retention. It is a recording of someone else's voice: what you do with it after that — sharing, publishing, playing it to others — is yours to do lawfully.

What it will cost at launch

Screening — free, permanently

Doorman screens calls to your own number, holds the ones you did not invite, and shows each with the reason. This is free and stays free. It is not a limited tier and it does not expire.

The Door — $9.99, paid once, at launch

Texts and app notifications are held silently, and everything that knocked is written down. One payment, not a subscription. There will be nothing to cancel and no renewal. It runs on your phone and costs us nothing per month, so charging you every month would be charging you for nothing.

You will get 14 days free from installing, with no card and no sign-up. When those days end, nothing is charged automatically.

The Live Line — private pilot, invite only

A phone number we operate and answer. Your carrier forwards the calls you decline or miss to it; Doorman answers, asks who is calling and why, and shows you their words while they hold. Pricing at launch; founding members keep the price they join at. It will be a subscription, because it costs us money every month: we rent a real phone number for you and pay for every call it answers.

Any limits, such as included minutes or how long a connected conversation can last, will be stated before purchase.

Doorman does not record the conversation after you connect. A caller's introduction, and any message they leave, is transcribed so it can be shown to you. Doorman deletes the playable provider message recording after transcription unless you choose to keep it — and keeping it saves audio to your phone before that recording is deleted.

Changes you ask Doorman to make to the line are shown to you first, and nothing changes until you confirm. Some need your screen lock to confirm. An applied change can be undone.

If a subscription lapses, the line still answers and takes messages, but it puts nobody through to you. When you close the line, the number is released seven days later, or up to thirty if calls are still being forwarded to it. Screening and, if you bought it, the Door keep working.

Forwarding depends on your carrier. It has been tested on T-Mobile in the United States; the dial codes Doorman offers for other carriers are the documented ones and are unproven until we have tested each on a real line.

How billing will work at launch

• The amount and the date will be shown before you pay, every time.
• No trial will convert while you are not looking. A one-time purchase cannot renew, and a subscription will state its renewal date up front.
• You will cancel in Google Play, where every subscription on your phone is managed. We will never make you email us to stop paying.
• We will not raise the price on anyone who has already paid. If prices change, they change for new customers.
• Payments and refunds will be handled by Google Play under its own policies. We will never see your card.

What Doorman does not promise

• It is not a spam database and it does not identify callers. It applies your rules and tells you which one applied.
• It does not label anyone. A held call means it did not match a rule you set, and nothing more than that about the person calling.
• It cannot control your carrier. Whether an unanswered call reaches your voicemail is decided by your carrier's own forwarding, not by us.
• It does not change any other app's settings. Doorman never edits another app's notification channels, so a per-app exception stays yours to set in Android's own settings. Android would permit it; we decline. Changing a setting on your phone that you did not choose is not something a doorman should do.
• The history is a transparency feature, not evidence. It is there so you can see what happened. It is not built or warranted for use in a legal proceeding.
• It is not an emergency service. Never rely on Doorman to receive an urgent or emergency call.

Reasonable use

Doorman is for your own personal use, on numbers you control. Do not use it to intercept communications intended for someone else, and do not use the Live Line for anything unlawful.

Liability

Doorman is provided as it is. We do not warrant that every wanted call, message or notification will always reach you, because telephone networks, carriers and Android itself are not under our control. To the extent the law allows, our liability is limited to what you paid us in the previous twelve months. Nothing here limits any right you have that cannot be limited by law.

Changes and contact

If these terms change in a way that affects what you bought, we will say so in the app. Questions: support@mydoorman.app.